bd69's Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how bd69 collects, uses, and keeps your data secure.
Introduction and Scope
bd69 (referred to herein as "we", "us", or "the platform") is a trusted online gaming and betting platform in Bangladesh. This privacy policy applies to all individuals who use our website bd69.cam. By using our services, you consent to this policy.
We believe that every user's right to privacy is a fundamental right. We therefore use SSL encryption and modern data-protection technology to keep your information secure. Every provision stated in this privacy policy applies to all services offered on our platform.
Please keep in mind before reading this privacy policy: our services are for persons aged 21 and above only. We do not collect information from minors, and any such information collected is deleted immediately.
What Information We Collect
We collect various types of information for registration and service delivery on bd69. Details are described below:
Personal Identity Information
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- National ID card or passport number (where required)
Financial Information
- bKash / Nagad / Rocket / Upay mobile number
- Bank account details (where applicable)
- Transaction history
- Deposit and withdrawal records
Technical Information
- IP address
- Browser type and version
- Device information (mobile / desktop)
- Cookie and session data
- Login date and time (BST, UTC+6)
Gaming Activity Information
- Game play history
- Bet amounts and results
- Bonus and promotion usage records
- VIP level and rewards information
How Collected Information Is Used
bd69 uses your information only for specific and lawful purposes. We never sell your personal information to third parties.
3.1 Service Operations
We use your information to create, manage, and secure your account, and to process deposits and withdrawals. Ensuring safe transactions via bKash, Nagad, Rocket, Upay, and bank transfer is our primary responsibility.
3.2 Identity and Age Verification
Only persons aged 21 and above may participate on our platform. To ensure this, we verify your date of birth and identity document details. We also carry out checks required for anti-money laundering (AML) compliance.
3.3 Customer Support
Our 24/7 live chat support team uses your account-related information to resolve your issues. We are always committed to providing support in Bengali.
3.4 Promotional Communications
With your consent, we may notify you about new bonus offers, tournaments, or special events. You may opt out of such communications at any time.
3.5 Responsible Gaming
We analyse information to monitor your gaming activity, identify the risk of excessive play, and ensure responsible gaming.
Sharing Information with Third Parties
bd69 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
Payment Processors
Relevant financial information is shared to process transactions via bKash, Nagad, Rocket, Upay, and bank transfer. These organisations follow their own privacy policies.
Legal Obligations
We may be required to provide necessary information based on applicable laws of Bangladesh, court orders, or valid requests from government authorities.
Technology Service Providers
Organisations that assist with server hosting, cybersecurity, and platform operations may receive limited information under strict confidentiality agreements.
Cookies and Tracking Technology
Cookies and similar technologies are used on the bd69 website to improve your experience.
5.1 Essential Cookies
These cookies are essential for maintaining your login session, security verification, and the core functionality of the service. Without them, the platform cannot function properly.
5.2 Functional Cookies
These cookies are used to remember your preferences, language settings, and personalised experience.
5.3 Analytics Cookies
These cookies are used to analyse website usage and improve services. Information obtained from them is generally kept anonymous.
You can control cookies by changing your browser settings. However, this may limit some functionality of the platform.
Our Commitment to Data Security
bd69 takes the highest technical and organisational measures to protect your information. Our secure and reliable platform uses the following layers of protection:
SSL/TLS Encryption
All data between your browser and our servers is protected by industry-standard SSL/TLS encryption. This prevents third parties from intercepting or reading your data.
Password Protection
Your password is never stored in plain form. Passwords are kept in encrypted form using advanced hashing algorithms.
Access Control
Only authorised staff may access your information, and only for necessary work purposes. Every access is logged.
Regular Security Reviews
Our security measures are regularly reviewed and updated to ensure protection against new cyber threats.
Data Retention Period
We retain your information only for as long as it is necessary or legally required.
7.1 While Your Account Is Active
We retain your information for as long as your account remains active. This is necessary for service delivery, customer support, and meeting legal obligations.
7.2 After Account Closure
Even after account closure, financial transaction records may be retained for a specified period in accordance with applicable law. Once that period has passed, the information is securely deleted.
7.3 Data Deletion Requests
Beyond legal obligations, you may request that your personal information be deleted. Please contact us directly for this.
Your Rights Regarding Your Information
As a user of bd69, you have the following rights regarding your personal information:
Right to Access
You have the right to view the information we have collected about you and to receive a copy of it.
Right to Rectification
You have the right to request correction of any inaccuracies in your information.
Right to Erasure
In certain circumstances, beyond legal obligations, you have the right to request that your information be deleted.
Right to Restrict Processing
In certain circumstances, you have the right to request that the use of your information be restricted.
Right to Withdraw Consent
If you have previously given consent to promotional communications, you may withdraw that consent at any time.
Right to Lodge a Complaint
If you have objections to how we use your information, you may contact our support team directly.
Protection of Minors
Important Notice: bd69's services are for persons aged 21 and above only. We do not knowingly collect information from minors.
If a minor attempts to register on our platform and this comes to our attention, the relevant account will be closed immediately and all collected information will be deleted. Parents and guardians are requested to monitor their children's online activity.
We use age verification methods to ensure the protection of minors. If you believe a minor is using our services, please notify our support team at [email protected].
Changes to the Privacy Policy
bd69 reserves the right to update this privacy policy as needed. For any significant changes, we will:
- Update the revised date on this page of the website.
- Notify registered users by email of important changes.
- Amend the policy in line with changes to applicable law.
Your continued use of our platform after any changes will be considered as your acceptance of the updated policy. We therefore recommend visiting this page regularly.
Privacy Contact
If you have any questions, feedback, or concerns about this privacy policy, please get in touch with us. Our support team is available 24/7 to assist in Bengali.
For more information, you can also visit our About Us, Terms and Conditions, and FAQ pages.